Thermal photo printers should only be used with original print media

In recent months, manufacturers of dye-sublimation printers have received an increasing number of complaints about poor print quality and/or printer malfunctions. Investigations have shown that, in virtually all cases, the causes can be traced to the use of printing media (ribbon and paper) that are not supplied by the printer manufacturer itself, but by third-party manufacturers.

We’ve been familiar with compatible products in photography for a long time—for example, in the case of processing chemicals—but they are not only commonplace in the field of digital imaging, they are also well established—for example, with inks and papers for inkjet printers.

So what are the downsides of photo printers that use dye-sublimation technology? Plenty! Above all, CITIZEN —one of the largest manufacturers of dye-sublimation printers, which also manufactures for other renowned brands—not only felt compelled to redesign the packaging of its print media and add a distinctive “Original” label, but has also done a great deal of educational outreach in recent months. A detailed summary of this can be found in an article in the current issue of the trade journal DIGITAL IMAGING, which you can read here: DIGITAL IMAGING, Issue 5/2017, “Don’t Cut Corners in the Wrong Places.”

It goes without saying that NORDFOTO Versand, as a distributor and reseller for all leading manufacturers, offers only genuine media from the respective printer manufacturers!